🔒 Legal
Privacy Policy
How we collect, use, and protect your personal information
Last Updated: July 1, 2026
This Privacy Policy applies to Local Growth Labs AI (“we,” “us,” or “our”), a digital marketing agency located in Narayanganj, Dhaka, Bangladesh. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
When you contact us, register for services, or interact with our platform, we may collect:
- Full name and contact details (email address, phone number)
- Business name, address, website URL, and industry
- Billing and payment information (processed securely via third-party payment processors)
- Marketing goals, campaign preferences, and business data you share with us
- Communications via email, chat, or contact forms
1.2 Information Collected Automatically
When you visit our website, we automatically collect:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and navigation patterns
- Referral source (how you arrived at our site)
- Device identifiers and screen resolution
2. How We Use Your Information
- Service Delivery: To provide, manage, and improve the digital marketing services you have engaged us for.
- Communication: To respond to inquiries, send service updates, and provide customer support.
- Reporting: To generate performance reports and analytics for your campaigns.
- Billing: To process payments and manage your account.
- Legal Compliance: To comply with applicable laws and legal proceedings.
- Improvement: To analyse website traffic and improve our offerings.
- Marketing: With your consent, to send newsletters and promotional content. You may opt out at any time.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share data with:
- Service Providers: Trusted vendors (cloud hosting, payment processors, analytics tools) under strict confidentiality agreements.
- Advertising Platforms: Google Ads, Meta Ads, and other platforms as required to run your campaigns.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In the event of a merger or acquisition, subject to the same privacy commitments.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies. Types include:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand visitor behaviour (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant advertisements.
- Preference Cookies: Remember your settings and preferences.
You may control cookie settings through your browser. Disabling certain cookies may affect website functionality.
5. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure access controls, regular security audits, and staff training on data privacy. While we take every reasonable precaution, no method of electronic storage is 100% secure.
6. Data Retention
- Client account data: Duration of business relationship plus 5 years
- Financial records: 7 years per applicable accounting regulations
- Website analytics: 26 months, then automatically deleted
- Marketing communications: Until you opt out or unsubscribe
7. Your Rights & Choices
- Access: Request a copy of the data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information (subject to legal retention obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Portability: Request your data in a machine-readable format
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.
9. International Data Transfers
As a Bangladesh-based company serving international clients, data may be processed by third-party providers outside Bangladesh. All such transfers are protected through appropriate safeguards including data processing agreements and contractual clauses.
10. Changes to This Policy
We may update this Privacy Policy periodically. When material changes are made, we will notify you by email or a prominent website notice. The “Last Updated” date above reflects the most recent revision.